In today’s world, many students struggle with staying focused and retaining information, which can make school feel overwhelming. As these challenges grow, parents are increasingly looking for tools that can help teens stay organized, build routines, and feel prepared for their day-to-day responsibilities. We partnered with Coachbit to explore how a digital coaching experience might support executive function skills—such as planning, focus, and time management—while still res

Introduction  Caregiving is often treated as a checklist of quantified tasks, such as medications administered, appointments attended, and symptoms recorded. As a result, traditional care services tend to overlook the relational and historical context of patients’ lived reality, which can gradually erode their sense of personal history and identity.  Maetri is a healthcare technology company built around this insight. With the support of AI tools, its goal is to transform car

Background Saga Education is a non-profit dedicated to closing the opportunity gap through evidence-based, high-impact tutoring. Currently, Saga generates rich AI insights from its interactive tutoring platform, such as transcript analysis, talk time metrics, and “Glows and Grows” feedback to support tutor coaching and development. Our research team partnered with Saga Education to better understand tutors’ workflows and identify opportunities to streamline their responsibili

End-of-life planning is often associated with older adults, accumulated wealth, and formal legal processes. For Millennials and Gen Z, the topic is rarely top of mind. As younger generations begin to acquire assets and manage increasingly digital lives, we explored whether legacy planning feels relevant to them at this stage of life. Our team partnered with an early-stage startup exploring modern approaches to end-of-life planning. The goal was to explore how younger users pe

A case study of a nonprofit organization for girls' advocacy, social media user engagement, and media practices. Introduction How often do you find yourself browsing social media and encounter an ad or a YouTube post about a nonprofit organization? How engaged were you with the video? What emotions did those videos evoke? Were there any videos or content that inspired you to engage more with that nonprofit organization?  A nonprofit girls’ organization was curious about these

Clip art taken from GMAT Buddy Introduction In Fall 2025, Brilliant Test Prep , an education test prep platform, needed our user experience (UX) research to understand how the company could prepare and support students through their GMAT test journey. Methodology To understand current pain points GMAT test-takers face, we focused on identifying costs, conceptual explanations in study materials, and where students should begin. We met on a weekly basis via Zoom and maintained

By Lexi Watkins, Jack Bilello, Megan Kight, Ian Robinson & Alison Tu Background In the summer of 2023, our team conducted a study...

By Kelsey Villacorte As a Lead UX researcher at the Games and Interactive Technology Lab at CGU, I led a team of 6 researchers...

By Rosy Darla and Ruby Wang In today's digital age, educational applications have become increasingly popular to supplement traditional...

by Sam Light Last week, Claremont Graduate University’s Applied Cognitive Psychology: User Experience Masters program hosted the first...

This article offers readers key digital marketing best practices, synthesizing recommendations from three essential perspectives: people who

In this comprehensive report, the Games & Interactive Technology Lab evaluates the cognitive accessibility of two popular Zelda games.

Summary We conducted a survey and interviews with remote and hybrid teams to explore the challenges arising from remote work. Our study...

Explore the revolution in mental health with gamified apps, uncovered through our systematic review. Unlock a healthier you!